Animals in Libraries

Outlines the standards and expectations regarding animals in Queenstown Lakes Libraries buildings for staff, visitors, and other users of library facilities

Read the Animals in Libraries guidelines

This guideline was issued by the Library Services Manager and Children's Services Librarian in July 2026. Review period: 3 years

Code of Conduct

A guide to the rights and responsibilities of patrons and library staff when using library spaces, equipment and materials.

Read the Code of Conduct

Last revised: March 2026

Collections-related guidelines and policies

Collections Policy

Outlines the guiding principles and strategies that underpin the development and management of Queenstown Lakes Libraries' collections.

Read the Collections Policy

Last revised: December 2024

Collection Management Guidelines

Guides library staff in the selection, acquisition, processing, making available, retention, and deselection of resources in Queenstown Lakes Libraries' collections.

Read the Collection Management Guidelines

Last revised: December 2024

Summary of Collections

Provides an overview of Queenstown Lakes Libraries' collections, describing the purpose and content of each.

Read the Summary of Collections document

Last revised: December 2024

Collection Decision Review

If you are a patron of Queenstown Lakes Libraries or resident of Queenstown Lakes District, you can request a review of a collection decision.

Request a review of a collection decision (online form)

Request a review of a collection decision (printable form)

Events, Programmes, and Display Guidelines

Intended to establish clear guidelines for the hosting of events, programmes, and displays at the Library.

Read the Events, Programmes, and Display guidelines

Last revised: 

LIANZA Statement of Freedom of Information

Queenstown Lakes Libraries endorses and applies the LIANZA statement on Freedom of Information.

Read the LIANZA Statement of Freedom of Information

Library Strategy 2020-2030

The purpose of the Library Strategy is to provide direction for how library services need to be delivered in the future.

Read the Library Strategy

Last revised: 

Meeting Room Guidelines

Provides details of eligibility and general rules for use and outline the process for bookings and reservations.

Read the Meeting Room guidelines

Last revised: August 2025

Noticeboard Policy

This policy outlines the conditions of use of the Library noticeboards.

Read the Noticeboard Policy

Last revised: August 2024

Privacy Notice for Providing Digital Help

Outlines our approach to protecting your privacy when you seek digital help at our library branches.

Read the Privacy Notice for Providing Digital Help

Last revised: July 2025

Privacy Statement

Sets out how we collect, use, store, and protect your personal information.

Read the Privacy Statement

Last revised: May 2023

Social Media Policy and Rules of Engagement

The QLDC Social Media Policy and Rules of Engagement apply to QLDC Libraries.

Read the QLDC Social Media Policy and Rules of Engagement

Unaccompanied Children

Provide guidance for staff and patrons when children are visiting the library; and guidance for staff, patrons and participants where children are attending library events or programmes.

Read the Unaccompanied Child guidelines

Last revised: May 2024

Website Terms of Use

Set out the terms and conditions relating to your use of this website.

Read the Website Terms of Use

Last revised: May 2022