A guide to the rights and responsibilities of patrons and library staff when using library spaces, equipment and materials.

Code of Conduct

These guidelines serve to provide guidance for staff and patrons, when children are visiting the library; and to provide guidance for staff, patrons and participants where children are attending library events or programmes.

Unaccompanied Child Guidelines

The purpose of the Library Strategy is to provide direction for how library services need to be delivered in the future.

Library Strategy 2020-2030

Central Otago and Queenstown Lakes Libraries endorses and applies the LIANZA statement on Freedom of Information.

LIANZA Statement of Freedom of Information

This policy outlines the conditions of use of the Library noticeboards.

Noticeboard Policy

The Queenstown Lakes Libraries Meeting Room guidelines provide details of eligibility and general rules for use and outline the process for bookings and reservations.

Meeting Room Guidelines

The Events, Programmes, and Display Guideline (EPD Guidelines) is intended to establish clear guidelines for the hosting of events, programmes, and displays at the Library.

Events, Programmes And Display Guidelines

Our Privacy Statement sets out how we collect, use, store, and protect your personal information.

Privacy Statement

The Privacy Notice for Providing Digital Help outlines our approach to protecting your privacy when you seek digital help at our library branches.

Privacy Notice For Providing Digital Help

Our Website Terms of Use set out the terms & conditions relating to your use of this website.

Website Terms of Use

The Collections Policy outlines the guiding principles and strategies that underpin the development and management of QLL collections.

 

Collections Policy

The Summary of Collections provides an overview of QLL collections, describing the purpose and content of each.

 

Summary of Collections

The Collection Management Guidelines guide library staff in the selection, acquisition, processing, making available, retention, and deselection of resources in QLL collections.

 

Collection Management Guidelines

If you are a patron of Queenstown Lakes Libraries or resident of Queenstown Lakes District, you can use this form to request a review of a collection decision.

Collection Decision Review Online Form

If you are a patron of Queenstown Lakes Libraries or resident of Queenstown Lakes District, you can use this form to request a review of a collection decision.

Collection Decision Review Printable Form

Find out more about the QLDC Social Media Policy and Rules of Engagement, which also apply to QLDC Libraries.

QLDC Social Media Policy and Rules of Engagement